Surrey SME Best Customer Service Award for Bruce’s Doggy Day Care based at Cobham and Ripley

National Award Win for Bruce’s Doggy Day Care based at Cobham and Ripley, Surrey
Managing director Bruce Casalis (centre) collects the award for Best Customer Service.

‏Another Award Win For Bruce’s Doggy Day Care!

Surrey-based dog crèche business, Bruce’s Doggy Day Care, has scooped another leading business award.

The fast-growing small business was this week (30 November) crowned Best Customer Service winner at the SME Surrey Business Awards 2016 and received runner-up in the Business Innovation category. This follows hot on the heels of winning the best UK doggy day care accolade at the national Pet Industry Federation Awards 2016 on 1 November.

The SME Surrey Best Customer Service category was decided by a public vote. Once nominated, it was down to Bruce’s Doggy Day Care customers to decide whether the company exceeds its expectations, invests in building long term relationships and providing a service that is consistently outstanding. They obviously thought it did and voted in their hundreds making Bruce’s Doggy Day Care the clear winner.

Best Customer Service winner at the SME Surrey Business Awards 2016 and received runner-up in the Business Innovation category
Bruce Casalis, managing director, Bruce’s Doggy Day Care, said: “This is a fabulous award to win. We always strive to go above and beyond for all our clients; four-legged and two. There is no better endorsement than that of your customers and we couldn’t be more thrilled to have won Best Customer Service. Thank you to everyone who voted for us, we’re chuffed to bits and very proud.”

Bruce Casalis founded Bruce’s Doggy Day Care in 2009 with just a couple of huts and a few acres. He now employs 35 people, and runs two sophisticated purpose-built sites totalling 30 acres which care for over 500 dogs of all shapes and sizes. The canine customers are collected in special air-conditioned doggy buses from their homes in catchment areas around London** and Surrey*. They then spend the day at the Bruce’s Doggy Day Care facilities having fun with their four-legged friends before being driven home tired and happy.

Further information on the SME Surrey Business Awards 2016 can be found here.

Bruce's Doggy Day Care is a multi-award-winning business running two dog crèche centres in Cobham and Ripley, Surrey.
Bruce’s Doggy Day Care is a multi-award-winning business running two dog crèche centres in Cobham and Ripley, Surrey. Each site provides acres of lush private countryside with fully fenced fields, swimming pools, agility courses, trampolines, heated log cabins, gazebos, and grooming parlours. All enjoyed by Bruce’s Doggy Day Care canine customers under the constant supervision of owner Bruce Casalis and his 35-strong team.

Founded by Bruce in 2009, the business’s catchment area is Surrey* and south west London**, and it offers a variety of services for dogs from those areas including full and half day care, boarding and pet sitting, puppy care and socialisation, and grooming.

Bruce’s Doggy Day Care has been nominated for and won a number of awards including the Business Innovation Awards, Pet Industry Federation Awards, Toast of Surrey Business Awards, South London Business Awards, London Business Awards, Wandsworth Business Awards, Real Business Disrupts and Everline Future 50 list, and SME Surrey Business Awards.

First in the Pet Services Dog Day Care & Boarding category at the Pet Industry Federation Awards for Ripley & Cobham Surrey Dog Care Business
Dog Care Services for Surrey & London based at Cobham & Ripley
Areas covered by Bruce’s Doggy Day Care Services
*Surrey: Bookham, Claygate, Cobham, Epsom, Esher, Fetcham, Guildford, Horsley, Oxshott, Pyrford, Ripley, Stoke d’Abernon, Thames Ditton, Walton, West Byfleet, Weybridge, Woking.
**South west London: Balham, Barnes, Battersea, Chiswick, Clapham, Fulham, Kew, Putney, Raynes Park, Richmond, St Margarets, Streatham, Surbiton, Teddington, Tooting, Twickenham, Wandsworth, Wimbledon.

Bruce's Doggy Day Care

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Bruce's Doggy Day Care

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